Does the price go up with more locations?
No. $117, $247 or $597 a month is the same whether you run one location or five, and adding a location page is one revision.
What does "plus usage" mean on The Route?
The AI Engine uses AI and messaging providers that charge per use. That usage is billed monthly in arrears at what our providers charge us, with no markup, and carrier fees for text messaging are passed through at cost.
Which plan should a two-location diner choose?
Most start on The Single Counter. If your phones ring with the same questions all day, The Route adds the AI receptionist. If you are opening more locations and want content and Google Business Profiles handled, The Full Circuit is built for that.
What is actually included for a restaurant with more than one location?
Every plan includes one page per location with its own hours, map and menu highlights, a shared menu system so a price or dish updates everywhere it applies, enquiry routing so a form on one location's page reaches that location, the location finder tool, managed hosting, and researched articles. The Route adds the AI Engine and The Full Circuit adds the Content Engine on top of that.
How long until my site is live?
7 days on The Single Counter, 10 on The Route while the AI agents are trained, and 15 on The Full Circuit with the content engine running. The clock starts at the onboarding call, not at purchase, so the sooner the form is in, the sooner every location is live.
What if I only run one location today?
The site is built the same way either way: one location page from day one, on the same system a five-location group uses. If you open a second address next year, adding its page is a revision, not a rebuild, because the structure was already there.
Is online ordering or a reservation system included?
No. We link to the online ordering, delivery and reservation services you already use from every relevant location page, and on The Route and The Full Circuit the AI Engine can point guests to them. The ordering or booking system itself stays with your provider.
Which states do you work in?
All of them. The build and support run remotely, so a diner in New Jersey and a family restaurant group in Texas get the same service. Our business hours are 9:00 to 17:00 Central Time, Monday to Friday, excluding United States public holidays.
What counts as a revision, and what happens after five?
A revision is any change request you send, and there is no limit on how much goes into one. Updating hours at one location, adding a new dish across the whole menu, or building a page for a location that just opened: each is one revision. So is something much larger. 5 are included every month. After the fifth, each additional revision is a flat $20, with no cap on how many you can buy. Every revision is completed within 2 to 5 working days, whatever the size or however many locations it touches.
How do I request a change to just one location without touching the others?
Raise it in your client portal and name the location. Because each location has its own page, a change to one address's hours or a note about a temporary closure never touches the pages for your other rooms unless you ask for a shared, brand-wide change instead.
Do unused revisions roll over to the next month?
No. Unused revisions do not carry forward. Most groups with two or three locations do not need all five in a quiet month, and the ones running promotions or seasonal menus tend to use every one.
What does the AI Engine actually do for a restaurant with several locations?
On The Route and The Full Circuit, an AI receptionist and site chat answer common questions correctly for the location being asked about: today's hours, whether that room takes reservations, and what is on the shared or location-specific menu. Anything that needs a person, a large party booking, a complaint, a vendor call, is handed off rather than guessed at.